AI Solutions
Routing-System Anomaly Detection
Real-time anomaly detection on logistics routing telemetry to flag failing routes before customer impact.
About this project
A national routing operation suffered intermittent failures that surfaced as customer complaints — too late to recover the SLA.
Solution
Streaming feature store + isolation-forest models per route segment, with automated re-routing suggestions surfaced to ops dashboards.
Technology
- Python
- Kafka
- Redis
- scikit-learn
- Grafana
Impact
MTTR dropped from 47 minutes to 9 minutes on segment failures; SLA compliance improved from 91% to 99.2%.